Civil Emergency Contact

Voice and SMS alerts
Telsolutions are able to deliver thousands of voice and sms messages to landline telephone numbers and mobiles within minutes. This communication channel makes it idea for civil emergency notices where due to the responsive nature of the telephone messages can be quickly sent. An audit trail even confirms which households have listened to the message and for how long. A transfer feature can direct the recipient to an inbound call centre if further assistance is needed.

Amber Alerts – Missing persons
This is an initiative set up to deliver vital time critical information to members of the public via the telephone or mobile in the event of a missing person. As you are well aware the first 3 hours are the most important and a system that allows you to communicate descriptions and locations could make all the difference.

How it would work.
Through a series of advertising, public awareness and events, members of the public are encouraged to 'join' the amber alert program. They can register free of charge their mobile or home telephone number on your web-site or text 'Amber' to a given SMS shortcode. In the event of an incident a text message or voice message is sent to all subscribers enabling them to call in confidence with any information that may help. We will provide the online platform that will enable you to deliver both the SMS text message and Voice message within seconds of the alert going live.

Other applications
In addition to the 'Amber Alert' initiative uses for this technology could include,

• Flood alerts - notifications and instructions
• Sever weather warnings 
• School closing 
• Counter terrorism - do not drink the water etc 
• Event notifications
  

Automated Disaster and Emergency alerting system
Telsolutions Ltd is the UK Agent of F24 the German contact management platform. In the event of unforeseen or critical situations all organisations now require intelligent communications to contact and mobilise key staff.  Rapid, automated communications help minimise financial impact and limit damage to reputations.FACT24 can be activated at the touch of a button and, within seconds, you can notify or alert thousands of people.  Each F-24 customer has dedicated message delivery capacity, allowing cascading alerts or conference call connections, independent of the location affected replacing manual call trees.

F24 has a number of advantages

• The only integrated contact management platform incorporating SMS, IVM, Pager and Fax.
• A built in Heirarchy that allows you to contact deputies if managers aren’t available. 
• A single management platform that facilitates conference calls and monitors individual responses. 
• 99.99% uptime guaranteed by a Service Level Agreement. 
• F24 requires no telecoms hardware at your end, freeing your telecoms to react to the on-going emergency.